Customer Service

Available delivery options include delivery to a home or work address. You may select your preferred delivery option during checkout.

We offer complimentary shipping across India. International shipping rates are calculated at checkout based on destination.

Yes. Express delivery is available at an additional cost to be borne by the customer. Please contact us to arrange the same.

You will receive an email once your order has been dispatched from our fulfilment centre. The email will include tracking details and an estimated delivery date. Customers in India will also receive a tracking link via WhatsApp.

Dispatch takes place within 48 working hours (Monday to Friday). Once shipped, orders are typically delivered within 3–7 business days depending on courier timelines and unforeseen delays. Custom-made orders usually require 10–15 business days for production and dispatch.

We offer complimentary standard shipping. Express delivery is available at an additional cost to be borne by the customer. Please contact us to arrange the same.

Orders are processed within 48 working hours (Monday to Friday). Once shipped, tracking details will be sent by email or WhatsApp. Complimentary standard international shipping is provided. International customers are responsible for customs duties, import taxes, or additional charges imposed by the destination country.

If your order has not arrived within the expected delivery window, kindly contact us for assistance.

If tracking confirms delivery but you have not received the order, we recommend waiting up to 48 hours as couriers may occasionally mark deliveries in advance. If your order still has not arrived, please contact us.

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photographs of the item and packaging so our team may assist you further.

If your package has been returned to our warehouse, please contact us for further assistance.

Yes, provided the order is still being processed. Once an order has been shipped, the delivery address cannot be modified. If you need to request a change, please contact us immediately and we will confirm whether it is possible.